Q: What is Legacy on Ice – Philadelphia?
A: Legacy on Ice – Philadelphia is a powerful tribute and Olympic-season skating celebration honoring the 67 lives lost in the January 2025 plane tragedy, including beloved skaters and coaches from the Philadelphia region. The event features world-class performances by Olympic, World, and National Champion figure skaters, including Johnny Weir, Alysa Liu, and Isabeau Levito, in a heartfelt two-show spectacular on Labor Day at the University of Pennsylvania Ice Rink.

Q: What is the length of the show?
A: Each show is approximately 90 minutes with an intermission.

Q: Can I buy tickets now?
A: Tickets go on sale to the public on Tuesday, June 2nd at 10am et

Q: What is included with a VIP ticket?
A: The VIP experience includes:

• Premium seating in the center section (assigned at check-in based on order of purchase)

• Access to the Pre-Show VIP Reception

• Post-Show Meet & Greet with featured skaters

• Autographed commemorative program

• VIP credential and lanyard

• Membership in the Legacy on Ice Club (exclusive merch offers + email updates)

Q: What is included with a Silver Ticket?
A: Silver tickets include:

• Legacy Silver Seating — premium general admission with priority placement over standard seating

• Membership in the Legacy on Ice Club

Q: When will I receive instructions for VIP check-in and experiences?
A: VIP guests will receive a detailed email approximately 3–5 days before the show with all check-in instructions, event timing, and experience guidelines.

Q: Will I be notified of my VIP seating assignment in advance?
A: No. VIP rows are assigned at check-in, based on the order of ticket purchase. Earlier buyers receive closer rows.

Q: If I purchased a VIP ticket as a gift, can someone else use it?
A: Yes, but VIP experiences (like the reception and meet & greet) are non-transferable unless the guest presents a copy of the original purchaser’s photo ID at check-in.

Q: Does my child need a VIP ticket to attend the Pre-Show or Meet & Greet?

A: Yes. All attendees — including children and their parents or chaperones — must have a VIP ticket to access VIP activities such as the Pre-Show Reception or Meet & Greet. Each person, regardless of age, must have their own VIP ticket and event ticket to participate.

This policy helps us ensure a safe, high-quality experience for all VIP guests — especially when space is limited and the atmosphere is meant to be special for everyone involved.

Q: When do venue doors open?
A:

• For the 1:00 PM show:

• VIP Check-In: 10:30 AM

• Pre-Show Reception: 11:00 AM

• General Admission Doors: 12:00 PM

• For the 6:00 PM show:

• VIP Check-In: 3:30 PM

• Pre-Show Reception: 4:00 PM

• General Admission Doors: 5:00 PM

Q: When will I receive my VIP merchandise (e.g., commemorative program)?
A: VIP items will be distributed on-site during check-in. These items will not be shipped if you miss the event.

Q: What happens if the lineup changes?
A: While we aim to present the announced cast of skaters, all performer appearances are subject to change due to illness, travel delays, or professional obligations. No refunds will be issued due to changes in the cast or lineup.

Q: What happens if I miss the show due to weather or travel issues?
A: The show is indoors and will proceed rain or shine. We are unable to offer refunds due to travel delays, weather disruptions, or personal scheduling conflicts.

Q: Can I bring outside food or drink?
A: No. Outside food or drink is not allowed inside the venue. Concessions may be available at designated locations.

Q: Who do I contact with questions about my tickets or experience?
A: Please email us at legacyonice2025@gmail.com with any questions. We’ll do our best to respond quickly and ensure you have a smooth experience.

Q: Where can I find updated event info?
A: Visit legacyonice.com for updates, full cast details, and more information as the show approaches.